Ticketmaster what happens if i lose my tickets

We update our app often in order to make it easier than ever to bring you unforgettable moments. Live only happens once! Get the latest version to access all the available Ticketmaster features to buy, sell, and manage your tickets. This version includes performance improvements and bug fixes. Thank you for using Ticketmaster! I purchased tickets on a yearly basis before the Covid hit , this is not how you treat loyal customers!

So, I log onto Ticketmaster to purchase 2 tickets to an upcoming concert. Find the show no problem get the tickets I want no problem.

When it comes to placing the order it says, you must log on to use express checkout payment method. Oops on me, forgot to log on. Let me close the browser and delete all cookies because the website is dumb.

Did all of that and try again. What do you know?? Clicked the show I want and it just gives me a blank white screen for 15 minutes. Alright so know I have to attempt to speak to customer service. Do you think they left their customer service number under the Call Is section??? Nope they did not. So onto of all the extra money I have to spend per ticket, their website and app does not function properly. If you can stay away from ever using this monopoly to purchase tickets.

In the end I created a fake email so I could log on and purchase my 2 tickets. If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled; in the meantime, your tickets including any updates or add-ons, such as parking are still valid and no further action is required.

The status of your event, and any refund options available, can always be found in your online account. If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 days—and no rescheduled dates have been announced—a day window for refunds will open at that time.

See our Purchase Policy for more information. If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 days, and no rescheduled dates have been announced, a day window for refunds will open at that time. If you cannot locate your notification, please sign into your online account for the most current information on the status of your event.

If you buy tickets after the rescheduled date has been announced, they will not be eligible for a refund offer. All sales are final and refunds are only allowed in limited circumstances for instance, when an event is canceled—or where an event is postponed, rescheduled, or moved, and the Event Organizer has approved refunds for that event. Note that any changes in event schedules will be communicated directly to ticket holders via email as new details are made available.

If you choose to keep your tickets to a rescheduled event with a new date, any upgrades or add-ons remain valid and will be honored. If a refund is available for your event, and you choose the refund option, any additional upgrades or add-ons will be refunded to the original method of payment used at time of purchase, which is usually completed within 30 days.

Skip to content. If you have a question about the status of an event, please visit livenation. When hard copy tickets go missing, you need to contact Ticketmaster and have them reissued.

If you've lost the email that gives you access to tickets that a friend transferred to you, your friend only has to cancel the transaction and do it again.

However, if your ticket was stolen, call Ticketmaster so they can void the ticket and issue you a new one. Then, collect your replacement ticket from the venue. For more tips, including how to get a replacement ticket you bought through a transfer, read on! Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers.

Please log in with your username or email to continue. No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings. Related Articles. Article Summary. Method 1. Contact Ticketmaster support in case of a theft. They will reissue the tickets with a new bar code so only the new tickets are valid.

You can find the proper information to email or call fan support through the Contact Us page at [1]. Find the Ticketmaster transaction email. For print-at-home tickets, there will be a link to your tickets contained in the email that allows you to access them.